Dominion Energy Merges Two Charleston-Area Business Offices

Staff Report From Charleston CEO

Friday, May 31st, 2019

Effective July 26, 2019, Dominion Energy will merge its Summerville customer service office at 108 N. Cedar St. with the company’s larger North Charleston location at 4481 Leeds Place West. The Summerville office will permanently close.

Declining year-to-year foot traffic, employee attrition and a continued commitment to operational and cost efficiencies led to the decision to consolidate these offices. Operations employees will remain on-site at the Summerville location.

“While we continue to identify opportunities for efficiency, meeting the needs of our customers remains a top priority,” said Sam Dozier, Dominion Energy South Carolina’s vice president of customer service. “We continue to invest in technology in order to connect with our customers in ways that are convenient for them.”

While most business can be transacted online, customers who need to make a cash payment will continue to have access to a broad network of authorized payment locations across the state, including four in the Summerville area:

Walmart, 1317 North Main Street

Walmart, 1616 Central Ave

Walmart, 10635 Dorchester Road

Walmart, 9880 Dorchester Road