Blackbaud Releases First Look Data at Companies' Corporate Social Responsibility Response to COVID-19

Staff Report From Charleston CEO

Friday, May 15th, 2020

Blackbaud (NASDAQ: BLKB), the world's leading cloud software company powering social good, releases data insights into companies' corporate social responsibility (CSR) response to COVID-19. Data was collected via Blackbaud's YourCause CSRconnect solution, which houses corporate program details and its employees' engagement within CSR programs. Results show that companies are stepping up to support customers and employees during the pandemic. Key insights include:

82% of companies are giving employees a choice of which nonprofit to support for COVID-19 relief, and it's paying off – companies offering COVID-19 fundraising opportunities are seeing employees engage 15 times more than average

Nearly 50% of companies have donations allocated to COVID-19 efforts

Corporations are matching their employee's COVID-19 relief donations at a rate of 1.6 times and 60% of dollars donated to COVID-19 efforts have been funded from the company's portion of the match program

"We're proud to be the CSR technology partner to a third of Fortune 500 companies," said Kevin Gregoire, executive vice president and president of Enterprise Markets Group, Blackbaud. "As evidenced through this data and the stories we've heard over the past several weeks, companies, like so many other organizations across the Ecosystem of Good®, are stepping up to fight the pandemic and support those in need. It's not only inspiring to see this level of response, but it truly is making an impact."  

In 2019, YourCause solutions processed over $1 billion in donations and grants, transacting over $500,000 every business hour benefiting more than 170,000 social good organizations globally. And, through YourCause solutions, more than 12 million volunteer hours were coordinated, tracked and rewarded in 2019. In the past weeks alone, Blackbaud CSR customers have impacted more than 5,000 nonprofit organizations and more than 58,000 donations have been transacted every business hour during the COVID-19 pandemic.  

Blackbaud is supporting these efforts through enhancements to CSRconnect, such as built in tagging integration with NPOconnect, which allows nonprofit organizations to designate activities directly associated with COVID-19 efforts. This integration allows companies and employees to easily find COVID-19-related virtual volunteer and fundraising opportunities in their area. Blackbaud has also been proactively encouraging nonprofit organizations to register for ACH, so they can receive donations electronically. At the onset of COVID-19, only 30% of nonprofit organizations in CSRconnect received their funds electronically. As organizations have transitioned to remote working, receiving and processing paper checks can significantly slow down cash flow and the ability for organizations to use donations when they need them most – during the pandemic. Through Blackbaud's proactive outreach, more than 1,500 organizations have now registered for ACH.